Tidio

About Tidio

Tidio is a customer service platform combining live chat, chatbot automation, and an AI agent called Lyro that can answer customer questions and resolve simple support cases automatically. It's aimed primarily at small and mid-size e-commerce businesses looking for an affordable AI support layer. Its Lyro AI and automation flows are billed as add-ons on top of core chat plans.

Notable for: Affordable AI chat automation aimed at small e-commerce stores

Pricing: Free plan available; Starter around $29/month, Growth tiers $59-349/month, with Lyro AI billed separately from about $39/month