Kustomer

About Kustomer

Kustomer is an AI-native customer service platform that combines ticketing, a customer relationship timeline, and automation in a single workspace, aiming to give support agents full customer context in one place. It was acquired by Meta in 2020 and spun back out as an independent company in 2023. Pricing is quote-based, with published examples showing an eight-seat minimum commitment.

Notable for: Unified customer-data CRM and ticketing platform, formerly Meta-owned

Pricing: Custom-quoted; example Ultimate plan around $139/seat/month with an 8-seat minimum (roughly $13,000+/year)